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What the Trainees Say


 



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At the Steiner Training Academy you will be among passionate teachers all of which have worked with The Onboard Spa by Steiner. Therefore, not only will they help you professionally, but they also have an innate understanding of what ship life is like. Each one of our trainers has their own experience and story, so ask questions and you will go to sea with a very realistic picture of what it is like. Below are messages from the Steiner Training Academy’s Management and Training Team.

Robert Schaverien
Welcome to The Steiner Training Academy, where you will have the opportunity to change the course of your life. Your time at the academy will ensure that you have the tools and skills to excel within your field of expertise making your career exciting, challenging and ultimately, rewarding.

The Steiner Training team will assist you every step of the way, from the recruitment process to preparing you for your first ship. Here at the academy you do need to be prepared to work hard and this will enable you to discover new talents and to achieve the highest standards in our industry.

Our goal is to teach you how to maximize your opportunities and to exceed our guests' expectations while increasing your own.

There is a wealth of opportunities for your own personal progress when you join The Onboard Spa by Steiner. Congratulations for taking the first step.

The Training Team
The Steiner Training Team looks forward to welcoming you to our London Academy.

During your training at the Steiner Academy you will be continually assessed and appraised to enable us to assign you to a ship.

Combined, we have a wealth of shipboard experience and have gained a strong knowledge of the business. This combined knowledge allows us to help develop your business skills and fine tune your treatment standards, ensuring that you join your vessel confident and fully prepared for your nine months at sea.

All students learn our signature therapies, however our focus is also to teach you how to be excellent in marketing and business management. We provide retail training and help you to develop presentation and public speaking skills.

In our experience the best spa service providers are confident communicators who are passionate about their jobs. Through us, we allow you todevelop this confidence and enthusiasm, which will serve you will in all your endeavors.


Helen Hornett
Hello and welcome to Steiner!

Once you have completed your training at the academy, and you have been assigned to a ship, we will issue you your leaving details including your flights and hotels, visa’s, where to meet your ship, contract and medicals. My team are here to assist and ensure you have everything you require for your onward journey.

Once onboard, if you have any further queries with regards to your end of contract, flights, or any general questions or worries, we are here to help. You will be issued with all the emergency contact numbers and email addresses should you need to reach us at any time. At the end of your contract if you decide to return to ships, the Back2sea team, are on hand to ensure your swift return after your vacation.

I look forward to meeting you soon.




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