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ONESPAWORLD.COM PRIVACY POLICY


We at Steiner Leisure Limited, the sponsor of the OneSpaWorld.com Web site, respect our customers’ right to privacy and need for secure communications. Our Privacy Policy has been developed to provide you with an understanding of how we will use any personally identifiable information which you provide to us. Personally identifiable information is information that concerns you, individually, and that would enable someone to contact you. Such personally identifiable information is governed by our Privacy Policy and your use of this web site constitutes your acceptance of our Privacy Policy and the practices it describes.

Please note that our Privacy Policy governs personally identifiable information provided to us via our web site or to the OneSpaWorld.com call centers referenced on our web site. It does not govern communications that you may have with others which reference our web site or products, such as communications with third-party service providers who use our products.

Categories of Personally Identifiable Information Collected

Visitors may browse our web site without revealing any personally identifiable information.

What Personal Information About Customers Does OneSpaWorld.com Gather?

The information we learn from customers helps us personalize and continually improve your experience at OneSpaWorld.com. Here are the types of information we gather:

Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our online store, and communicating with you.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies" and we obtain certain types of information when your web browser accesses OneSpaWorld.com (which are explained below). There are tools designed to help you visit web sites anonymously. Although we will not be able to provide you with a personalized experience at OneSpaWorld.com if we cannot recognize you, we want you to be aware that these tools exist.

E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from OneSpaWorld.com if your computer supports such capabilities.

Information from Other Sources: We might receive information about you from other sources such as government census information and add it to our account information. Any information gathered would be used for the purpose of bettering communication to you.

Use of Personally Identifiable Information

Your personally identifiable information is used for our internal business purposes only. OneSpaWorld.com does not sell, rent or lease your personal information to independent third parties.

If you receive information about our products from another company, OneSpaWorld.com has no control over the use of their data. You will need to contact the company that delivered the email to opt out of receiving ongoing emails.

Disclosure of Personally Identifiable Information

We may use third party, unaffiliated companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. Should we be required to do so, we may also disclose personally identifiable information about you in connection with a legal claim, governmental request or investigation. Further, as our business develops, we may sell or buy corporate assets, and in such transactions customer information may be shared with third parties and become one of the transferred business assets.

Use of Cookies

Cookies are alphanumeric (letter and number) identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide features that help your user experience.

The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of OneSpaWorld.com’s best features, and we recommend that you leave them turned on.

Optional Provisions

Changes to our Privacy Policy

As we strive to improve our products and services, we may revise our Privacy Policy from time to time. We encourage you to periodically consult this Privacy Policy. If there are updates, they will be posted to this Privacy page on our web site along with the effective date of the revision. In the event of any significant changes to our Privacy Policy, OneSpaWorld.com will notify affected customers by e-mail.

Contact Us

We respect your opinions. If you have any questions or comments about our Privacy Policy please contact us at sarahw@steinerleisure.com or write to us at the following address:

Steiner Management Services LLC

Attn: Public Relations
770 South Dixie Highway, 2nd Floor
Coral Gables, FL 33146




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